Member Help Page: Support and FAQs

Have questions about your membership?  Here’s the place to get help!  We’ll help you figure out what you need to know.  If you don’t see your question listed above, scroll down and submit a support ticket using the form.

Video Tour:

Let me walk you through how to use the membership site and find what you’re looking for.  This includes how to find the no-prep kits, how to search, how to find worksheets, how to find the digital curriculum, and more!

Watch this video for the specifics about using the SLP Solution Curriculum:
This video will walk you through how to use our continuing education area to watch webinar recordings and download certificates of completion.  

Did you know you can access our discussion board through an app on your Apple ios device?  Here’s what to do:

  1. Log into the discussion board on our website first
  2. Download the Circle Communities app in the ios app store (sorry!  not available on android yet!)
  3. Log in to the app using your SLP Solution email address and password
  4. You’re in!

Here’s a video demo to get you going:

Frequently Asked Questions:

Your membership includes access to the full SLP Solution community!  Join us on our Discussion Board to ask questions and share ideas.  Here’s a quick video to introduce you to our discussion board:

You can find your 30% off discount code on our discounts page.  Enter that coupon code when you are checking out in our store.

Please email us at support@slpsolution.com to update your payment information or use the contact form below.

Visit our Update Info page to update your information.  If you’re having trouble, email us at support@slpsolution.com or use the contact form below.

Email us at support@slpsolution.com requesting to cancel your membership effective immediately or at the end of the current billing cycle.  Or, use the contact form at the bottom of this page and let us know what you need.

Request Support Here:

If you don’t see the answer to your question above, you can submit us a support ticket.  We answer support tickets during business hours and we respond to emails in the order that we receive them.  We sometimes receive a lot of emails so please be patient! Please refrain from emailing multiple times in a row.  This will pop your message back up to the most recent emails and we answer the oldest first.  Emailing multiple times in a row will make it take longer to get a response.

Resources, Tools, and Training for Speech-Language Professionals

*** The SLP Solution is for informational and educational purposes only and does not provide medical or psychological advice.  We provide general resources but cannot tell you exactly what should be done for a specific client.  Every client is different and your clinical judgement should be used when making decisions about specific individuals.

 

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